Manufacturers


Shipping

Immediate processing - Most orders are shipped within 24 hours.  We ship most orders by USPS Priority.  UPS and Federal Express shipping methods are also available on some orders.

 

Warranty

One year warranty for material and workmanship.  Instek products have a 2-year warranty.

 

Guarantee

We guarantee complete satisfaction for every product we sell.  If you are not satisfied with the product, you can return it within 15 days from the invoice date and get 100% money back on the merchandise.

 

Return Policy

Return Procedures:
1. Call, fax or e-mail to get a Return Authorization Number (RA#).
2. Package the product in the original factory package in re-saleable condition.  Include all accessories and manual.
3. Attach the original invoice.
4. Enclose a short note to explain the reason so that we know how to improve it.  Instruct us whether you need refund, credit or replacement.
5. Package in a shipping carton.  The product box is not suitable for shipping and may cause damage.
6. Ship back to:
ALFA Electronics
24 Rosewood Court
Princeton Junction, NJ 08550
Shipping charges must be pre-paid.

 

* We will give you credit back as soon as possible.
* Please note that shipping & handling charges are not refundable.
* There will be 25% re-stocking fee after 15 days from the invoice date.
* Returns are not valid after 60 days